Collision Customer Information Statement
Regardless of what insurance company is responsible for your
claim, we do not work for the insurance company, we work for
you. This means that it is your decision and ours as to how your
repairs are done, what kinds of parts are used, whether parts
are repaired or replaced, etc, etc.
It also means that you are responsible for payment, and
it is important for you to realize that payment may be more or
less than the insurance company pays for the
repairs. Our hourly
rates are posted and those rates and repair methods will be
clearly noted on your estimate copy from us.
Any changes in the repair method after the job is started
will be communicated to you and a detailed supplement showing
the changes will be completed.
We guarantee all of our work backed with a written warranty.
We are committed to doing quality repair work at
reasonable prices, and most importantly, providing excellent
service to you, our customer.

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